Data We Store and Why
When you open an account we record your mobile number, email and chosen password. Each deposit—whether through Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX—generates a transaction record that ties your payment reference to your wallet balance. We log device type, IP address and session
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time to spot duplicate accounts and unusual login patterns. Live casino streams and slot sessions leave no content record beyond bet history and result. Your betting slip on Malaysia Super League or English Premier League fixtures, along with any badminton market you back, sits in your
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account transaction list. We keep payment records for regulatory audit where local law requires it and retain login history for fraud review. Cookie files remember your language preference and last-used payment method so the cashier loads faster. We never sell contact lists or payment data to
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third parties. Access to your full profile is limited to our compliance team and the support agent handling your query. Analytics tools see only aggregated counts—number of Touch 'n Go deposits per day, device split between mobile and desktop—with no personally identifying detail attached. You control
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your data: email us to request a copy, correct an outdated mobile number or close your account and delete stored records. Deletion requests are completed within fourteen days, though we retain transaction logs where law mandates a minimum hold period. This policy applies to regions where
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our service is available and depends on local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.